SCRUBgpt Privacy Policy

This Privacy Policy explains how The CoBuilders LLC, doing business as SCRUBgpt (“SCRUBgpt,” “we,” “our,” or “us”), collects, uses, discloses, and protects personal information when you access or use our websites, mobile applications, AI-powered tools, APIs, or related services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. INFORMATION WE COLLECT

SCRUBgpt collects information in the categories below.

1.1 Information You Provide Directly

This includes information you voluntarily submit when using the Services, such as:

Account & Profile Data

• Name
• Email address
• Phone number
• Business name
• Passwords or login credentials
• User preferences

Content You Upload

Including but not limited to:

• Text, messages, emails
• Images, photos, and screenshots
• Audio recordings and meeting notes
• Video clips
• Documents, invoices, proposals, spreadsheets
• Data entered in forms

Payment Information

Processed securely by third-party payment processors; SCRUBgpt does not store full payment card details.

Communications

Any correspondence with customer support or chat interactions.

1.2 Information Collected Automatically

When you use the Services, we automatically collect:

Device Information

• Device type
• Operating system
• Browser type
• Screen resolution
• IP address

Usage Information

• Pages or screens viewed
• Clicks, scrolls, taps, or feature usage
• Session duration
• AI agent actions
• Error logs

Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies for:

• Authentication
• Session management
• Security
• Analytics
• Personalization

You may disable cookies, but certain features may not function properly.

1.3 Information from Integrated Third-Party Services

If you connect external accounts (optional), we may receive:

• Calendar data
• Email metadata
• CRM or scheduling information
• Social media data
• API-accessible content
• Task lists or project data

You can revoke access at any time.

1.4 AI Processing & Derived Data

SCRUBgpt may generate or infer data using AI models, such as:

• Summaries of your uploads
• Actionable recommendations
• Categorization or tagging
• Business insights
• Cleanup suggestions
• Lead suggestions
• Pricing predictions

Derived data is treated as personal information.

2. HOW WE USE PERSONAL INFORMATION

SCRUBgpt uses data to provide and improve the Services, including:

2.1 To Operate the Platform

• Authenticate users
• Provide AI responses and actions
• Process uploaded files
• Generate proposals, content, and recommendations

2.2 To Improve AI Models & Features

Data may be used to enhance:

• Accuracy
• Functionality
• User personalization
• Agent performance

SCRUBgpt does not sell your personal information.

2.3 To Communicate with You

• Account notifications
• Product updates
• Security alerts
• Billing communications
• Customer support

2.4 To Support Scheduling & Automations

Data is used to:

• Trigger reminders
• Generate tasks
• Automate workflows
• Provide lead notifications

2.5 For Security & Fraud Prevention

• Monitor suspicious activity
• Detect misuse
• Enforce Terms of Use

2.6 For Legal Compliance

We may process data to satisfy legal, regulatory, or contractual obligations.

3. HOW WE SHARE INFORMATION

SCRUBgpt may share information with third parties under the following conditions.

3.1 Cloud Providers & AI Infrastructure

We use third-party AI and cloud processing from providers such as:

• OpenAI
• AWS (Amazon Web Services)
• Google Cloud
• S3 storage
• Secure logging tools

These providers process data strictly to operate the Services.

SCRUBgpt requires—contractually—that providers do not:

• Sell data
• Train their foundational models on user data
• Store data longer than necessary for processing

3.2 Verified Partners & Integrations

If you choose to integrate external tools (e.g., email, CRM, scheduling, supply partners), we may share necessary data to enable functionality.

Examples include:

• Sending create order requests to supply partners
• Fetching availability from calendars
• Lead-sharing to affiliate partners (with consent)

You control which integrations are enabled.

3.3 Service Providers

We may share data with vendors assisting with:

• Payment processing
• Analytics
• Customer support
• Email/SMS delivery
• Error monitoring
• Identity verification

These providers may only use data as instructed by SCRUBgpt.

3.4 Business Transfers

If The CoBuilders or SCRUBgpt is involved in a merger, acquisition, financing, or sale, your information may be transferred as permitted by law.

3.5 Legal Requirements

We may disclose information when required to:

• Comply with law
• Respond to subpoenas
• Protect user safety
• Prevent fraud or abuse

4. HOW WE PROTECT YOUR INFORMATION

SCRUBgpt uses industry-standard security practices, including:

• Encryption in transit (TLS)
• Encryption at rest
• Access controls
• Regular audits
• Secure credential handling
• Tiered environment separation

No system is completely immune from vulnerability; you use the platform at your own risk.

5. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

5.1 Access

Request a copy of the personal information we hold.

5.2 Correction

Request updates or correction of inaccurate information.

5.3 Deletion

Request that we delete your personal information, subject to legal retention requirements.

5.4 Opt-Out of Sale or Sharing

SCRUBgpt does not sell personal information.

5.5 Data Portability

Request your data in a machine-readable format.

5.6 Restrict Processing

Limit how your data is used.

To exercise rights, email us at privacy@thecobuilders.com.

6. DATA RETENTION

We retain data only as long as reasonably necessary to:

• Provide the Services
• Support legitimate business interests
• Comply with legal obligations
• Resolve disputes
• Enforce our Terms

You may request deletion at any time.

7. CHILDREN’S PRIVACY

SCRUBgpt is not intended for children under 18. We do not knowingly collect information from minors. If you believe a minor has used SCRUBgpt, contact us immediately.

8. INTERNATIONAL USERS

SCRUBgpt is operated in the United States. By using the Services, you consent to the transfer and processing of your data in the United States.

9. AI DATA HANDLING DISCLOSURES

To comply with emerging AI regulations, SCRUBgpt discloses that:

• Data may be processed using large language models (LLMs).
• AI outputs may not always be accurate.
• Users remain responsible for verifying AI-generated content.
• Some processes are partially automated but require human oversight.
• Data submitted through the platform may be temporarily persisted for inference and troubleshooting.

We do not:

• Use personal data to train general-purpose AI models;
• Permit cloud providers to train on SCRUBgpt user content.

10. THIRD-PARTY LINKS

The platform may contain links or integrations to third-party services. We are not responsible for their privacy practices. Review their policies before engaging.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When updated, the “Last Updated” date will reflect the change. Continued use after updates constitutes acceptance.

12. CONTACT US

If you have questions about this Privacy Policy or your data rights, contact us at:

SCRUBgpt – Privacy Office
The CoBuilders LLC
Fort Worth, Texas
Email: privacy@thecobuilders.com